Thursday, November 30, 2006

The Ultimate PR "Scam"

Author: Robert A. Kelly

The Ultimate PR “Scam”

It happens to business, non-profit and association managers when their public relations budget fails to deliver the crucial external audience behaviors they need to achieve their department, division or subsidiary objectives.

Behaviors they should have received leading directly to boosts in repeat purchases; growing community support; more tech firms specifying the manager’s components; increased capital donations; stronger employee retention rates; new waves of prospects, or healthy membership increases.

If that rings your bell, you need to take two actions.

First, insist that your public relations activity is based on a fundamental premise like this: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

Second, as the manager for whom they labor, get personally involved with the professionals managing your PR effort. Tell those specialists that you must list, then prioritize those key external audiences whose behaviors effect your unit the most.

Identify that outside audience sitting at the top of your slate, and we’ll work on it right now.

Nothing happens, of course, until you gather some pithy information. Namely, how do members of that key target audience, whose behaviors affect your unit’s success or failure, actually perceive you?

You and/or your PR team must interact with members of that audience and monitor their perceptions by asking a number of questions: Do you know anything about us? What have you heard about our services or products? Have you ever had contact with our organization? Was it satisfactory?

The trick here is to stay vigilant for negative signs, in particular, untruths, exaggerations, inaccuracies, rumors or misconceptions.

By the time you complete this exercise, you will have gathered the raw material you need to establish a corrective public relations goal. It might aim to fix an inaccuracy, clear up a misconception or lay that rumor to rest.

How you get to that goal, however, is another question because you have just three strategy choices when it comes to perception/ opinion matters like this. Create perception/opinion where there isn’t any, reinforce existing opinion, or change it. A warning: insure that your new strategy is an obvious match for your new public relations goal.

Now, alert your team to a real writing challenge – a message tasked with altering the offending perception. Which means your writer must produce a message that changes what many target audience members now believe. No easy job!

It must be clear about how the current perception is out of kilter. And it must not only be truthful, but persuasive, compelling and believable if it is to lead ultimately to the desired behavior. True heavy lifting!

By the way, messages like that best retain their credibility when delivered along with another news announcement or presentation, rather than a dedicated, high-profile press release.

Speaking of delivery, it’s time for you and your PR team to select the communications tactics to carry that message of yours to members of a target audience that really needs to hear it. Fortunately, there are dozens of such tactics awaiting your pleasure – speeches, radio/newspaper interviews, brochures, op-eds, newsmaker events, newsletters and many, many more. Be careful that the tactics you use have a record of reaching folks just like those you’re aiming at.

It won’t be long before people around you begin asking about progress. Which, once again, will put your team back in the opinion monitoring mode out among the members of your target audience. And the questions they ask will be very similar to those used in the first perception monitoring session.

Difference this time around will be your close attention to just how much current perceptions are really undergoing the change for which you planned. You want solid signs that the offending perception is actually being altered.

You can always shovel more coal into the boiler by adding new communications tactics, then using them more frequently to achieve faster progress.

When you apply a comprehensive and workable plan like this, you have little to fear from “a PR scam.” Instead, you are on-track to achieve those key audience behaviors you must have to reach your unit’s operating objectives.

end

About the author: Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Managers: Are You PR-Fit?

Author: Robert A. Kelly

Managers: Are You PR-Fit?

Can you honestly say that your business, non-profit or association’s key outside audiences behave in ways that help lead to your success on-the-job?

Or, have you pretty much ignored the reality that target audience behaviors can help or hinder you in achieving your department, division or subsidiary’s operating objectives?

Truth is, your unit’s public relations effort can never be truly fit until the primary focus of the PR people assigned to you is shifted from tactical concerns to a more comprehensive public relations action blueprint like this: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving- to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

What such a foundation gives you is the ability to help persuade those important external stakeholders to your way of thinking. Which can cause them to take actions that lead to your success as a manager.

Any idea how to make that happen?

First, tell your public relations team that you’re serious about nailing down what those outside audiences with the behaviors that affect your unit the most, really think about your organization. After you list the external stakeholders, prioritize them so we’re certain we’re working on one of your key target audiences.

Next, you and your PR team must interact with members of that audience by asking a number of questions aimed at finding out how you’re perceived. Look for inaccurate beliefs, troublesome misconceptions, potentially dangerous rumors, and any other negativities that might translate into target audience behaviors that could hurt you.

Of course, you could hire a professional survey firm to interact with members of your target audience and gather the perception data you need. But that can get expensive indicating, at least to me, that the alternative use of your own PR staff to handle this chore, is the better choice.

Question now, how to achieve that public relations goal? Obviously, you need the right strategy to show you how to do it. Luckily, where opinion/perception is concerned, there are really only three strategy choices: create perception/opinion where none exists, change existing perception, or reinforce it. And be certain the strategic choice you made clearly fits your new public relations goal.

Now, remember that the message you use to communicate your corrective message to members of your target audience is not only crucially important to the program’s success, but a real writing challenge for you and your public relations team. The message must be clearly written as to why the offending perception really needs to be clarified. Supporting facts must be above challenge and believable if your message is to be persuasive. And, it should be compelling.

Delivering your message, perhaps surprisingly, is not a complex assignment because you have a long list of communications tactics to help you do the job. They range from media interviews, emails, personal contacts and newsletters to facility tours, press releases, brochures, consumer meetings and many others. The only caution here is to check and double-check that those you choose are known to reach people like those who make up your target audience.

Sooner rather than later, you will need to determine how much progress you’re making in altering the damaging perception and its equally damaging follow-on behavior. This is also not a complex challenge.

Here, you and your public relations people must once again interact with members of your target audience and ask questions similar to those used in the earlier benchmark monitoring drill.

The big difference this time around? You’ll be alert to change. In other words, you want to see clear indications that the damaging perception is actually undergoing alteration in your direction.

You can always add more communications tactics, increase their frequencies and sharpen your message to move things along at a faster clip.

The result for you as a business, non-profit or association manager, will be a workable department, division or subsidiary public relations blueprint that succeeds in creating key outside audience behaviors that help lead you to success on-the-job.

end

About the author: Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Press Release

Author: Ajay Prasad

Global Marketing Resources , LLC launches turnkey package for Transcription Service Providers

- Global Marketing Resources, LLC is offering turnkey business opportunity to transcription service providers who want to significantly scale their business. - Its turnkey transcription-website and marketing program; combined with affordable setup and monthly fee enables any transcriptionist to convert their skill to a successful home-based business.

Irvine, CA, January 27, 2006...Global Marketing Resources, LLC (GMR), a Irvine, CA based website design, web management and website marketing company launched a turnkey website for transcription business. This is GMR's first vertical market product.

As part of the package, customers would get a turnkey transcription website that enables any digital file to be uploaded by transcription-service-provider's clients and downloaded by transcriptionists for transcribing the file. Transcriptionists can upload the transcribed files in client's area remotely. Given that most of transcriptionists operate from home, this transcription website allows a transcription company to manage transcriptionists spread anywhere in the world.

The transcription business package includes the website and proven marketing programs to kick start a new transcription business. This package of transcription website and marketing program is priced such that anyone can start home-based transcription service business with a very modest investment. It takes only few weeks to setup and start the business.

This is the first vertical market project from Global Marketing Resources, LLC.

Speaking about the development, Mr. Ajay Prasad , Founder and President, Global Marketing Resources, LLC said, ""I am pleased to offer an affordable business solution for the transcription service industry. We know that our website features and marketing support can help transcription service companies a mean to grow their business and add transcriptionists from any part of the world in its team. On the other hand, this package enables a transcriptionist to work from home, spend fewer hours, and still make the equivalent amount of money they are currently making.""

""Since we get transcription jobs from all over the world and our panel of transcriptionists are spread across from US, India, UK and Australia; the added features of the transcription website will dramatically help us manage our business. I am not a big fan of his low price turnkey option for transcriptionists because it will increase my competition, but I wish Ajay all the best for this new product,"" said Shreekant, VP Operations of Gmrtranscription.com, an established transcription business that uses GMR designed transcription website & marketing programs.

Global Marketing Resources, LLC would manage websites for a low monthly fee and keep on updating features of the transcription-website as required by the changing transcription business.

About Global Marketing Resources, LLC Global Marketing Resources, LLC is marketing-focused company, actively involved in website designing, web marketing, and website maintenance. Global Marketing Resources has been focused on helping small businesses market their products since its inception in 2001. The company started to focus on the website needs of small businesses in 2003 and designs turnkey websites, manages it, and offers web marketing support at lower rates that allows good returns on website presence investment by small companies.

Headquartered in Irvine, CA, Global Marketing Resources has a development & marketing team of over 40 employees based in Hyderabad, India.

For details or clarifications write to us at info@gmrwebteam.com or visit us at www.gmrwebteam.com

About the author: Ajay is the President of Global Marketing Resources , the marketing consulting and fulfillment firm in US. Prior to GMR, Ajay had over 17 years of marketing & business management experience at senior executive positions in marketing at large, medium size, and start-up companies. Ajay has been quoted in major newspapers (Dallas Morning News, San Jose Mercury News, The Wall Street Journal, etc.) about his views on car navigation.

Wednesday, November 29, 2006

A Great Press Release Can Really Get Your Business Noticed

Author: Alvin Apple

Getting a new business off the ground is a daunting prospect. There are so many things to consider: office space, equipment, personnel, and the all important advertising. Money is always tight in the beginning, and quite often by the time that last dollar is spent getting things up and running, the advertising budget just isn't there. Not to worry. There are many great ways of getting the word out about your business without spending a fortune. In particular, press releases have long been an effective way of letting the public know that your business exists.

Now a press release is not an ad, and any press release structured like an ad will be deleted in a second. The job of a press release is simply to alert the media to something newsworthy about your business. It's a bit like fishing. Whether or not the editor takes your bait depends on how you present your business, or even what kind of day the editor is having. In the end, it is entirely up to the individual editors whether or not they use your story.

When writing your press release, make it sound newsy. Don't start off with sales language. You can save the blatant commercial stuff for the end of the release. Choose something interesting about your business and create a headline. ""New Innovations in Gardening Produce Beautiful Crop of Strawberries,"" is much more likely to be read than, ""Johnson's Nursery Grand Opening Special: 50% off on Strawberries."" Get the picture?

After you've got a great headline, fill out your story with interesting facts about your business. Give a brief history of what led you to what you're doing now. Mention how the needs of the market are changing and how your business is a result of those changes. Try using quotes. Whatever you do, make it interesting, and stay away from blatant sales language or specific offers.

Once you've got your release written, submit it to as many media outlets as possible. You can find media databases and lists of editors all over the web. One that I've had particularly great luck with is Gebbie.com., try them, and also do a search to see what you can come up with on your own. Submit to all of your local papers, radio stations and TV stations as well. Too often people doing business online forget about local media, and sometimes they can be your biggest champions.

Linking your release to a popular story in the news can also get an editor's attention. If a specific topic is already on the tips of people's tongues, a related release is much more likely to be picked up. Media people tend to think that a typical audience can only stay interested in a few topics at a time, so if you can tie your story in to something that's already getting buzz you'll have a much better chance. If you don't get picked up right away, keep trying. What an editor ignores today may sound like a great story next month. Don't give up.

The time at which you submit your release is crucial as well. You will always have a better chance of being noticed if the editor receives your story before 3pm. Late afternoon is deadline ""crunch"" time for newspapers, past the prime news times of radio, and getting into last minute preparation time for TV news. Keep that in mind and don't get lost in the shuffle.

If you do it right, submitting a press release can be a great way of getting the word out about your business. There's money to be made out there if you just know how to do it.

About the author: Alvin Apple helps everyday people start businesses they will enjoy. Then he teaches them how to succeed. Read all his helpful strategies, including his latest article ""How to Use Signature Files to Give Your E-mail The Personal Touch That SELLS,"" at http://AlvinApple.com Reach Alvin at 801-328-9006 or alvin@drnunley.com.

Make Your PR Budget Work Harder

Author: Robert A. Kelly

Make Your PR Budget Work Harder

Do it by restructuring your business, non-profit or association public relations program so that it delivers the stakeholder behavior changes you want. Changes that lead directly to achieving your objectives.

A good first step is to base the restructure on a reality like this: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired -action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

Then, if you haven’t done so already, think about your important outside audiences and how their behaviors can help or hinder your organization. List them in order of damage severity, and let’s talk about #1 on the roster.

Obviously, before you decide how to deal with external audience perceptions and, thus, behaviors, it makes sense to find out what members of that target audience really think about your organization.

If you are not equipped with a budget to pay for professional survey work, you and your colleagues,have little choice but to interact with audience members and that means using penetrating questions – “What do you think of us? How much do you know about us? Have you ever had contact with our people? If so, was it a positive experience?” Stay alert to negativities, and watch closely for inaccuracies, misconceptions, and exaggerations.

The data you gather from such monitoring activity let’s you identify the most severe perception problem, then establish it as your corrective public relations goal. Which allows you to straighten out that misconception, correct that inaccuracy or deflate that exaggeration.

Your goal isn’t worth much by itself. It needs a buddy, and that buddy is a strategy that shows you what you must do to achieve the goal. Luckily, there are only three strategies to choose from when it comes to perceptions and opinions. Reinforce existing opinion, change it, or create perception where none exists. Here, by the way, you must take care that your chosen strategy fits naturally with your new goal.

Writing the message – especially one burdened with the job of altering perception – is never an easy job. In other words, it must change the opinion of a key target audience and that can be a challenging writing assignment.

All at the same time, the message must be persuasive and compelling. And to do that, it must be clear about what is to be altered and why. It must be truthful, of course, and believable if it is to move target audience perception towards your view. On occasion, you may wish to avoid the showcase effect of a separate news release leading you to either piggyback your message on another operating announcement, or deliver it live at one of your newsmaker special events or media interviews.

Since the message will do very little simply looking back at you from the word processor, you must round up your “beasts of burden” to carry your message to the right eyes and ears among your target audience. These are communications tactics and there are scores of them ready to help. They range from emails, speeches, and press releases to radio/newspaper interviews, newsletters, facility tours and many more. Only caution here is, make certain any communications tactics you use come with proof that they reaches folks similar to those in your target audience.

Questions will soon be raised as to whether your public relations effort is succeeding. Which will send you and your colleagues back into the field to question your target audience members once again.

Only this time, you’re on the lookout for change in the form of perceptions altered, and opinions modified in your direction, as you planned.

It’s also comforting to know that a lagging effort can be accelerated, and its impact increased, by adding more communications tactics to the mix. Further, their frequencies can be bumped up as well.

All of which increases the chances you will succeed in changing the behaviors of your key external audiences. Behavior change that you want and need, and that leads directly to achieving your primary operating objectives.

end

About the author: Bob Kelly counsels, writes and speaks about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Successful Small Businesses Use PR

Author: Robert A. Kelly

Successful Small Businesses Use PR

It’s obvious when a small business has accepted the fact that its most important outside audiences need lots of care and feeding. They do something about it.

There’s a sense of urgency and a recognition that those “key target publics” have behaviors that really impact the business, and that they had BETTER do something about it!

What about you? Are you ready to follow the winners and get public relations working for your small business?

The payoff can be significant – key audience behaviors that directly support your business objectives and make the difference between failure and success.

But, as always, there’s some work connected to reaching that pot of gold, but it’s really worth the effort.

If you’re willing, begin by listing those most important outsiders in a priority ranking. Probably, customers and prospects will take #1 and #2 positions. But others rate a spot on that list depending on how crucial they are to the success of your business. In fact, an audience only makes the list if, left unattended, its perceptions and behaviors actually can hurt your business.

You’re at a disadvantage when you don’t know what those important external audiences think of you and your small business. And the only affordable way to find out is for you and your colleagues to talk to members of that key audience by interacting with them. Ask questions about what they think of you, your business and its products or services. Especially watch for any negativity, misconceptions, inaccuracies, wrong-headed beliefs, or rumors. And monitor local print and broadcast media, especially local talk shows and newspaper pages, for similarly negative signs.

The responses you gather help you set your public relations goal. For instance, correct that wrong-headed belief; fix that inaccuracy; or straighten-out that misconception. The goal, by the way, will also become your behavior modification marker against which progress can be tracked.

But how do you get there? You select a strategy from the three available to you: create perception/opinion where none may exist, change existing perception/opinion, or reinforce it. The public relations goal you just set will lead you directly to the right choice of strategies.

The message you send to your target audience is crucial, and writing it can be hard work because it must alter the negativity you found when you interviewed audience members.

Above all, it must be persuasive while clearly presenting the facts. It must be credible, believable and timely as it explains truthfully what is at issue at that moment. In short, your message must be compelling.

Getting that finished message to the right eyes and ears is your next challenge. And that means selecting the right communi- cations tactics, and you have dozens of them available to you. Speeches, press releases, emails, meetings, radio and newspaper interviews, action alerts, brochures, newsletters and so many others.

Before long, you’ll be looking for indications that your new public relations program is making progress.

After the communications effort has had six or eight weeks to take effect, it seems obvious that the best way to determine that is to go back to members of your key target audience, interact with them again and ask more questions. The difference this time, however, is that you are looking for signs that your carefully prepared message is really altering the negativity you discovered during your interviews with those target audience members. And once again, keep an eye and ear on local media for similar signs that your message has been heard.

If you’re anxious to speed up the process, boost the number and variety of the communications tactics you’re using, as well as their frequencies.

What you want is for your second monitoring go-around to show marked perception change which tells you clearly that the behaviors you really want are on the way.

In the PR business, that creates success.

end

About the author: Bob Kelly counsels, writes and speaks about the fundamental premise of public relations. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit: http://www.prcommentary.com

Tuesday, November 28, 2006

Using Marketing PR to Promote Your Business

Author: Michelle Payne-Gale

Public Relations is an important marketing tool, and should be considered carefully. It is a way of connecting with your customers, suppliers and distributors. The objectives of Marketing PR are to build awareness, raise your profile and build credibility, and encourage your staff. Here are five Marketing PR methods that you can use to promote your company.

News

It will be your responsibility to develop a concept for a story about your business, to research it fully and to write a press release (if you are not confident in your writing ability, consider passing this task to a copywriter). There needs to be a good relationship between your company, and the editors of your chosen publications. Unless you are trained in Public Relations, it may be wise to seek the services of a PR professional at this point. PR professionals are in the best position for encouraging the media to attend your press conferences and accept your editorials. They understand the needs of editors and reporters, and as a result will be able to sell you appropriately to them.

Publications

There are a number of different types of publication that fall under the umbrella of PR, and can be used separately or in conjunction with each other. Brochures advise customers about the product, its uses, how it works, its benefits, and any extra features. Newsletters and magazines help the build up the company’s image, convey news and special offers, as well as marketing the company in a variety of ways. Articles in local newspapers help to advertise and draw attention to the company and its products. Multimedia methods are the most expensive of the publications, but have the greatest impact. Many companies choose to create videos about themselves and their products, and use them for presentation purposes. Blogs and the Internet are the cheapest of the publications, and have the greatest coverage, without needing a large budget.

Events

These include seminars, conferences, exhibitions and sponsored events, such as sports or charity. They give an opportunity to advertise your expertise in your field and display all that your company has to offer. Sponsoring events puts you in front of potential clients and can help you to get contacts via networking.

Public Speaking

Give speeches at trade association meetings and clubs. Consider speaking at or hosting a networking event for business professionals or customers. If your company is larger in scale, consider holding speaking events with media professionals. If public speaking is not your thing, consider using the services of a public speaking coach or speechwriter to help build your confidence.

Community Activities

Much the same as sponsoring events, consider contributing money and time to good causes. Remember that it is better to give than to receive, and it will be a great way of marketing yourself at the same time.

When you consider using Marketing PR, ensure that you are clear on your marketing objectives, your messages, your audience, your PR methods, and take care to implement them appropriately. Keep track of your results, to ensure continued success in the future.

About the author: Michelle Payne-Gale is the owner of Essence (Business & Admin Support Services), specialising in virtual administration, marketing, web design, research & creative support for start-ups and small businesses. Additional articles are available at: http//www.essence-services.co.uk.

She is also involved in the development of http//www.stay-in-antigua.com, a tourism information website for the Caribbean island of Antigua.

Underestimating the Power of In-house PR

Author: Carolyn Moncel

Underestimating the Power of In-house PR

by Carolyn Moncel Do small-business owners always have to rely on large PR agencies to get attention from the press? An entrepreneur recently asked me this question during a networking event for women business owners. Of course my answer was, ""No,"" but not for the reasons one might expect.

Ultimately, I do believe the time comes when a company needs professional guidance from a PR agency -- be it a large or small one -- to secure media coverage. But I also believe that a really media savvy small-business owner, or a two-person marketing team can do a fantastic job in promoting an organization. Here's how I know it can work.

A few years ago during the dot.com boom, I worked for a small online publishing company. We had a terrific technical team and staff, two great products, but no one knew the company existed. As a start-up, it was crucial for the company to gain awareness through media exposure because advertising was too expensive.

Since our marketing department only consisted of two people -- the marketing director and myself, there was a bit of concern within the organization as to whether we had enough in-house resources available to successfully get the company much-needed ink. So the company's executive team hatched an interesting plan. They offered our in-house marketing team the chance to bid on the company's PR project as if we were an outside agency.

My experience had always been in public relations, rather than product marketing. My boss' experience had always been the opposite. We seized the opportunity to combine our knowledge, skills and research.

Our tiny two-person team matched PR wits squarely against four established pros - including one former White House aide. Guess what? Our ideas prevailed, and the company decided to ditch the notion of hiring a big PR firm in favor of keeping the in-house team.

Before long we were generating some memorable press for our company. Over a two-year period we placed stories on our company in more than 100 media outlets - from MSNBC and Forbes to the Wall Street Journal and Wired News online. We did it by studying what the big PR agencies did well, and also by using our department's ""smallness"" to our advantage. Here's how you can do it, too.

Research your company.

Forget that you own or work within the organization. Really invest the time in understanding your company's structure, the executives and their backgrounds, the products and technology, the industry in which your company belongs, competitors and experts, and most of all the target audience -- the people who stand to benefit most from your product or service. If you know all of this information, then you'll be in a better position to brainstorm ideas on how to get the media's attention. Doing this also helps in flushing out your overall marketing plan -- which PR is only a part.

Research the reporters who cover your company's industry and study the types of stories that they like to write.

Learn their deadlines and how they prefer to be contacted. Introduce yourself by phone and make it a point to speak with them regularly -- not just to talk about your company, but also about the industry in general. Use those conversations to offer up source materials that will help reporters write terrific stories. If you are able to do this successfully, you will become a trusted source that reporters return to repeatedly, and you will significantly increase your chances of gaining coverage for your company.

Always Return Media Phone Calls Immediately.

Keep yourself and your organization at the ready to receive phone calls from the press. Make sure that reporters know how to reach you in a 24-hour cycle. This means they should have your office, cell, home, and pager numbers, as well as a contact e-mail address. If you still happen to miss the call, return it ASAP. Always prepare yourself or members from your organization to conduct interviews from anywhere, at any time.

Conduct proper follow up after the interview.

This is not a call to find out when a story will be published, but rather a call to make sure that the reporters have everything they need in order to write a favorable story on your organization.

Whenever our company executives were interviewed by reporters, one team member would always accompany them to the interview to take careful notes. Alternately, the other team member would remain in the office on standby. If, during the interview, the reporter indicated a need for specific information, an urgent message would be relayed back to the office so that the team member had time to gather the information. Without fail, we always had the requested information waiting in the reporter's e-mail inbox before they arrived back to the office. This may seem like a small task, but getting it right could really decide whether or not a reporter selects your story, or moves on to a new one.

The important point to remember here is this. Never underestimate the power and dedication of your in-house staff. Before you make the investment in retaining a PR agency, look at your internal talent first. What you find just might surprise you, and their drive to succeed will become contagious throughout your entire organization. And when the time comes to hire a PR firm, you will have a ready-made collaborative team in place to work with your outside agency. Your in-house team knows your company better than anyone and that's where you, as a small-business owner, have an advantage over the ""big boys"" at the large PR agencies in getting the media's attention.

About the author: Carolyn Davenport-Moncel is president and founder of Mondave Communications, a global marketing and communications firm based in Chicago and Paris, and a subsidiary of MotionTemps, LLC. Contact her at carolyn@motiontemps.com or by phone in the United States at 877.815.0167 or 011.331.4997.9059 in France.

Is PR Right for You? 6 Questions to Ask

Author: Michele Pariza Wacek

When most people think about marketing, they think advertising. While advertising is a part of marketing, marketing is much bigger than advertising. There are lots of different marketing methods floating around out there, and the challenge as a business owner is figuring out when it's appropriate to use each one and the best way to use it.

Public relations, or PR, is the art of getting someone else to write or talk about you or your business. Preferably in a favorable manner. Traditionally, ""someone else"" was the media. In this day and age however, someone else can also be a blogger, a freelance writer, an e-zine publisher or even an owner of a big Web site. For purposes of this article, I'm using the word ""media"" to refer to all of those folks.

PR is also being able to get yourself on a big talk show to talk about yourself or your business, or writing your own article that's published in a desired outlet. (Not your own newsletter or Web site.)

PR is one of my favorite marketing methods, but it can also be one of the more frustrating ones. Even when you do everything right, you still might not get the publicity you want. Or for that matter, ANY publicity at all. When a PR campaign doesn't work, you can find yourself wanting to pull out all your hair in frustration.

Even with that in mind, I do believe most if not all businesses can benefit from some type of PR campaign. But before you launch into something that could end with you becoming hairless (and investing in a sizeable hat collection) ask yourself the following questions.

1. Do I need to see results right away? If you do, better pull out your wallet and pay for some advertising. PR takes time. And it's not guaranteed. You might not see your article for weeks, months or ever, and there isn't a darn thing you can do about it. If it's immediate gratification you want, don't look for it in a public relations campaign.

2. Do I have the time to consistently devote to a public relations campaign? We're back to the time issue. PR not only takes time to see results, but you also have to take time to make it happen. Either you have to do it or you have to pay someone else to do it. If you do it yourself, you'll have the potential of garnering the equivalent of thousands of dollars of advertising for little or no money. But it will cost you some time. If you pay someone else, you'll save time (which is a good thing, I'm a big believer in outsourcing) but it can get expensive. Worse yet, you STILL might not get any coverage for your money.

3. Do I have enough perseverance to run a PR campaign? PR is about follow-up. It's about sending story idea after story idea to the same reporter before one finally connects (and maybe it's the tenth one). It's about sending a little note or letter to the same editor for as long as several years before you get a bite. It's about reminding your contacts you're out there until one day they realize they need you.

If you're willing to court the media, develop relationships and do whatever you can to make their lives easier, the rewards can be huge.

4. Do I have newsworthy events happening at my business? (Newsworthy is something media personnel feel would interest their readers.) Or, if I don't, can I create them?

I'm not talking about making things up here. But there are things you can be doing to make your business more newsworthy. For example, you can do a survey and publish the results. You can tie a feature of your product or service to something that's currently happening in the news. You can hold an event. You can research a newly published study that relates to your product or service. There are countless ways you can transform aspects of your business into newsworthy story items -- the creativity exercise below can help you come up with your ideas.

5. Do I want to build my credibility? Develop my status as an expert? Then get that PR campaign off the ground. Nothing builds your credibility or expert status faster than having other people say you know what you're talking about.

6. Do I want to augment my other marketing efforts? Public relations definitely plays nicely with the other marketing methods. You can be building your long-term expert campaign with PR and building short-term customers with advertising. Or you can turn your community relations strategies into PR campaigns. It's a great way to get the most bang out of your marketing time and dollar.

Creativity Exercise -- How can you use PR in your business?

Grab some sheets of paper and pen (I like the fun gel pens myself) and get ready for some brainstorming.

Start by listing everything you do or sell. Then write out all the features or descriptions of your products or services. For instance, if you have a book, what is your book about? What does it offer people?

Now see if you can turn those features into something newsworthy. Is there a time of year when people are interested in your services? (Accounting and tax season). Are there any studies you can dig up? Is there something in the news that ties into your product? Can you turn an aspect of your business into a human interest story? (Something like fitness tips for busy people or parenting tips for single parents, etc.) Write everything down that comes into your head, even if it's silly. See if you can come up with 50 story ideas.

Now look at what you wrote. Can you find a few in there that you think would interest the media? Congratulations -- you just came up with a PR campaign.

About the author: Michele Pariza Wacek is the author of ""Got Ideas? Unleash Your Creativity and Make More Money."" She offers two free e-zines that help subscribers combine their creativity with hard-hitting marketing and copywriting principles to become more successful at attracting new clients, selling products and services and boosting business. She can be reached at http://www.TheArtistSoul.com. Copyright 2005 Michele Pariza Wacek

Monday, November 27, 2006

Article PR headlines - the reader is secondary

Author: Glenn Murray

A great headline can be the difference between having your free reprint article published once (on your own website...) and having it published hundreds, if not thousands, of times all over the Internet.

Sure, the content has to be worthwhile; it has to be helpful, informative, and not just a sales spiel. And there's no denying that a well written article can be very compelling. But if your headline doesn't cut it, the article won't stand a chance. The best article in the world will never see the light of day without an effective headline.

Now, more than ever, article submissions need a good headline. But it's not just the reader you have to worry about. In fact, the reader is secondary! When it comes to article PR headlines, your main focus should be the publisher.

You may think the requirements of a good headline haven't changed over the years, but they have. Unlike headlines for traditional newspapers, magazines, etc., which target only the reader, article PR submission headlines target first the publisher, then the reader.

So how do you write a headline for an online publisher?

Here's a few tips...

1) State your domain

No matter what your business, you can be sure that potential publishers of your article are inundated with information every day. Imagine hypothetical 'Publisher Pete'. He's the webmaster of a high PR site. He receives hundreds of article submissions every day. Additionally, he farms article submission sites (aka 'article banks', 'article submit sites', 'free-reprint sites') for articles on a regular basis. Because so many of the article submissions he sees are spam or unrelated, Publisher Pete is quick to dismiss anything that isn't obviously - and immediately - relevant to his website. So make sure your headline signals the general subject area of the article submission, not just the exact topic.

2) State your argument

Every website has an agenda. Whether it's to sell, persuade, or inform, there's always an angle. When our friend Publisher Pete looks for free reprint content for his website, he wants something that complements his agenda. If he's selling chemical garden fertilizers, he doesn't want an article about the evils of chemical fertilizer. Nor does he want an article espousing the virtues of organic fertilizer. He wants an article promoting the value of chemical garden fertilizer. If that's what your article is about, make sure the headline lets him know.

3) Don't make empty promises

Sensationalized headlines may work in traditional media, but they're not so effective in article PR submissions. Few things frustrate an online publisher more than being lured in by a promising headline which turns out to be nothing more than hot air. For publishers who take the time to carefully filter content before publishing, empty headlines are nothing more than time-wasters. For publishers who are a little less meticulous, empty headlines result in a site which is characterized by disjointed, contradictory, low-quality content. Either way, the publisher isn't impressed, so make sure the headline of your article is relevant to (and validated by) the body of your article.

4) Put yourself in the publisher's shoes

Always think about ways to make the publisher's job easier. It's as simple as that. Brainstorm 5, 10, 20 headlines, then put yourself in the publisher's position and ask which one you'd choose. That's the best headline for your article submission.

5) Think about your publisher's readers

Publishers want articles that readers will open. But remember, your publisher's website may cater to an entirely different type of reader to your website. Whenever you find yourself thinking about your secondary audience (the reader), make sure you're thinking about the publisher's readers - not your own. That settled, you can go on to focus on regular audience-headline considerations such as making the headline attention-getting, targeted, and benefit driven.

Conclusion

With the emergence of article PR as a great way to generate a high search engine ranking, and the associated proliferation of article submission spam, the right headline is more important than ever. The important thing to remember is that you're faced with a gatekeeper, and you need to address their needs first.

By following all the publisher-focused tips above, you'll not only see your article published many more times, you'll also see it published on more relevant websites. This will help both your ranking (because links from relevant sites are always the best) and your click-thru traffic (because the audience will be more relevant).

Happy headlining!

About the author: * Glenn Murray is an SEO copywriter and article submission specialist . He is a director of article PR company Article PR and also of copywriting studio Divine Write .

Secret To Using Press Release To Generate Huge Traffic

Author: Daegan Smith

Are you getting ready to introduce a new service or product? Have you used or are you familiar with press releases? An interesting and newsworthy press release can create a lot of search visibility, media exposure and web site traffic.

People are more interested to narrative news than an advertisement. Through a press release, you can get your story successfully published. Doing a story regarding your website as well as products that is offered and having it published by the media is equivalent to getting an endorsement. Most significantly, giving off a press release is so much cheaper compared to buying an ad.

A press release is a narrative news regarding your business which you will distribute or submit to several media including the internet. Keep in mind that it will not sound as an advertisement. Each time that you offer a new product, a service or anything new that is taking place in your website, you can write a press release about it.

This can be distributed by way of a service such as prweb.com or Press-Release-Writing.com and this can be viewed by thousands of individuals in just weeks as well as be picked up or chosen by several web sites for publication.

An effective press release would need you to describe your website with the viewpoint and assessment of news. Deal with the curiosity of your targeted readers and give emphasis on why customers should look and read your story.

Guidelines in writing your press release:

1. Inverted pyramid lay-out. This format places not so important data and facts down in your release, permitting you to revise your story more easily to fit the available space that you have. If you have to cut short your story, you can start leaving out certain details beginning at the lowermost portion of the story then working upwards.

2. Be exact to the point. Your release must be well defined; this can be stated in your title. Concentrate on the main concept of your story; ask what, where, why and when to help you focus your story.

3. Create a clever title. A catchy title is an effective way to attract attention.

4. Limit your content length. Keep it with an average of 350 to 500 words. The shorter your release, the better; too much explanation and reasoning in a very small room will decrease your storyís efficiency.

5. Format your story in block, with no indentation on paragraphs.

6. Re-examine your story, making certain that it will not appear to be an essay; it must be educational yet appealing.

7. Proofread. Check and double check your story. Read it aloud to yourself and walk away for a while so that you can come back on it and examine it with a clear mind and fresh eyes.

What to write in your press release:

1. Use brief sentences and the lines should be double spaced.

2. Create an attention grabbing header.

3. Refer to and state your product, business or service in your story.

4. Write a press release when you have new products to offer.

5. Make a press release regarding the outcome of online poll or surveys that you have just completed.

6. When you are hosting a seminar or trade show, you can write a press release about it.

7. Make a press release when you are opening a new web site.

8. When your business has achieved an online award, create an informative story about it.

9. When you are publishing a free e-zine, it is good reason for a press release.

10. When you are offering or giving away free products, let your customers know through a press release.

After writing your press release, do the following:

1. Send your press release. There are many online press release distribution sources (some free and others charge a fee) that you can send your press release to. Be resourceful and search the internet to find the best one for you.

One is 24-7PressRelease.com offers free press release submission and distribution service providing customers with the choice to donate finances for a much higher detection, placement and recognition.

2. Wait. Check with the media and make sure your release is appearing on a certain that it is planned or scheduled. If it does appear in the newspaper, clip it and place it on your site; Newspaper clippings can also represent an endorsement.

3. Look how your traffic go sky high! Seat back and watch a big flow in your web siteís traffic.

Press releases are worth trying and pursuing, as long as one does it right. Take it into consideration and act on it, then success will not be far behind.

About the author: Daegan Smith the owner of Net MLM Articles and the leader of the fastest growing team of successful home business enterpernuers on the net. Find out how we're creating financial freedom all across the globe and how to get in on the action FREE => http://www.comlev.com

If Your PR Can't Do This, Bag It!

Author: Robert A. Kelly

If Your PR Can’t Do This, Bag It!

As a business, non-profit or association manager, why continue a public relations effort that doesn’t deliver the key external audience behaviors you need to achieve your department, division or subsidiary objectives?

Time for a change. One that will base your PR effort on a fundamental premise that makes sense. And one that actually leads to outside audience behaviors like these: new proposals for joint ventures or strategic alliances, prospective buyers browsing your services or products, specifying sources or major donors thinking about you, more frequent repeat purchases or a substantial boost in capital donations.

So, you need two things. One, a really personal involvement with the public relations people assigned to your department, division or subsidiary. And two, a new foundation for your PR effort.

A foundation like this: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

It will give you a blueprint that will help you persuade your key stakeholders to your way of thinking. In turn, that should move them to take actions that lead to your success as a business, non-profit or association manager.

First and foremost, you need to know how members of your most important external audiences perceive you because those perceptions usually lead to behaviors that can hurt you or help you in achieving your objectives.

So, you and your PR team must list those outside audiences whose behaviors affect your unit the most. Then put them in priority order. We’ll use #1 on your list as our target in this article.

Now, you can spend some real money on professional survey counsel, or you and your PR team can do it yourself by interacting with your target audience. Use questions like these to identify opinion, perception problems. “What do you know about our organization? Have you had any kind of contact with us? Was it satis- factory? Do you like our products or services?”

Listen carefully to the responses you receive. Stay alert for evasive or hesitant answers, and be watchful for negativity – especially inaccuracies, exaggerations, misconceptions or rumor.

These answers are your red meat, the input you need to create the public relations goal. For example, clear up a misconception, kill that rumor once and for all, or fix that inaccuracy. Each of which can lead to target audience behaviors you won’t like one little bit.

Reaching that goal is another story. You need a strategy to do it and you have just three choices as you deal with your opinion/perception challenge: create perception where there may be none, change existing opinion, or reinforce it. But take care when you identify your strategy that it compliments your goal.

The heavy lifting in your public relations problem solving sequence will be done by the message you prepare designed to correct the negative perception you identified during your perception monitoring session. You must be very clear about the offending perception, particularly why it is untrue. Remember that you want to change what people believe and, thus, their behaviors so that you can achieve your unit’s objectives. Which is why the message must be both believable and compelling.

Getting the message from your organization to the attention of members of your target audience is your next challenge. Luckily, there is a long list of communications tactics standing ready to help you do just that. They range from media interviews, personal meetings and speeches to press releases, newsletters, facility tours and many more. But check carefully that the tactics you employ have a proven record of reaching people similar to those who make up your target audience.

Inevitably, questions will be asked as to whether all this smoke and flame is producing any results. A question that can only be answered back out in the field interacting once again with members of your key outside audience.

While you’ll be using the same questions used during your first opinion monitoring drill, this time you’re looking for indications that the hurtful perceptions are actually changing, as will the inevitable follow on behaviors.

Incidentally, you can always put the pedal to the metal with additional communications tactics, as well as using them more frequently.

What you have, finally, is the blueprint you need to help persuade your most important stakeholders to take actions that lead to your success as a business, a non-profit or an association manager.

And your cost was “bagging” a PR effort that simply couldn’t deliver the key external audience behaviors you need to achieve your unit objectives.

end

About the author: Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Managers, Start Your PR

Author: Robert A. Kelly

Managers, Start Your PR

There’ll never be a better time for a manager working for a business, non-profit or association to ask this question: “Am I getting the public relations results I’m paying for -- the really important external audience behaviors I need to achieve my department, division or subsidiary objectives?”

If the answer is no, better get busy and rebuild that public relations engine.

Best place to look for an answer to your question is the foundation on which your public relations effort is based. Are the PR people assigned to your unit guided by solid fundamentals rather than mechanics like special events and communications tactics?

Do they really believe that people act on their own perception of the facts before them, leading to predictable behaviors about which something can be done? And do they believe that when we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished?

Because that kind of foundation is just what you may need to help persuade those important stakeholders to your way of thinking. And leading directly to results such as new waves of prospects, expanded community support, large, new capital donations, higher employee retention numbers, new engineering firms specifying your components, a boost in membership applications, or a welcome increase in repeat purchases.

I have noticed, however, a tendency for managers to set down the rules of engagement, then let things bump along under somebody else. That’s not going to work with your public relations restart. You MUST get personally involved with the PR professionals managing your public relations program because they will be dealing with the very stakeholders whose behaviors will help determine whether you succeed or fail in your job. And that should be an incentive.

Here’s another reason to keep a keen eye on the effort. Chances are that is that this kind of PR restart will be a dramatic departure for your public relations staffers, thus requiring your oversight of decisions affecting both thematics and tactical deployment.

For example, you must stay involved as they list those key external audiences of yours whose behaviors affect your unit the most. And again when they prioritize those audiences so that your public relations restart planning begins with the target audience YOU believe is #1.

The success of the program will depend on how efficiently you and your PR staffers gather certain data. Namely, how members of that key target audience, whose behaviors affect your unit’s success or failure, really perceive you.

Your team must interact with members of that audience, and monitor their perceptions of your organization by asking questions like “Do you know anything about our organization? Have you ever had contact with our people? Was it a satisfactory experience? How familiar are you with our services or products?,” and so forth.

Make sure that you and your staff remain sensitive to hesitant or evasive responses, and especially to negative comments. And stay alert for misconceptions, untruths, false assumptions, inaccuracies and rumors. These problem areas will need correction because experience shows they lead to negative behaviors.

Now, your team must select what needs correction the most, thus establishing your public relations goal. For example, perception alterations like correcting that damaging inaccuracy, straightening out that unfortunate misconception, or neutralizing that hurtful rumor.

But how will you reach that goal? In the same way you approach any operating problem – select the right strategy, one that shows you how to reach your public relations goal. However, when it comes to opinion and perception problems, you have just three strategy choices: create perception where there may be none, reinforce an existing perception, or change the offending opinion/perception. Just be certain the strategy you select is a good fit with your PR goal. Obviously, you would not use the “reinforce it” strategy option when your goal is to kill a damaging rumor.

Now, some writing talent is needed to prepare the message you will use to alter that key target audience’s perception. The message must be clear and persuasive if it is to nudge perception or opinion in your direction, and lead directly to the behaviors you desire.

Much like the military when they call in artillery fire during combat, you must employ your communications tactics in a way that insures that your message reaches those members of your target audience.

Fortunately, you have a wide choice of communications tactics such as audience briefings, news releases, speeches, radio and newspaper interviews, special events, personal contacts, and many others. You do want to be sure that the tactics you select have a proven track record for reaching people just like the members of your target audience.

While a budget sufficient to employ professional survey counsel would be very nice, the fact remains that you and your PR team can once again monitor perceptions among members of your target audience by asking the very same questions used during the earlier monitoring session.

The difference now is that you will watch carefully for signs that your message and communications tactics have moved audience perception in your direction.

If things need to move faster, you always have the option of adding new tactics to the fray as well as increasing their frequencies. Also advisable, another check of your message for impact and factual accuracy.

By this time, you will have created a public relations program certain to reassure you that you are now getting the key stakeholder behaviors you need to help achieve your department, division or subsidiary objectives.

end

About the author: Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Manufacturer 2006: The Year of PR About Great U.S. Manufacturers

Author: Thomas Cutler

TR Cutler, Inc. (www.trcutlerinc.com) is the Public Relations firm specializing in PR for the manufacturing community worldwide. In conjunction with a new affinity PR program exclusively offered through manufacturing trade associations, CEO, Thomas R. Cutler, announced the year-long PR program, Manufacturing 2006.

According to Cutler, “We are going to use the full force of Manufacturing Media Consortium™, more than 2000 journalists writing about trends in the manufacturing sector, to tell the stories of thousands of American Manufacturers.” Cutler is considered the nation’s leading manufacturing journalist writing hundreds of feature articles each year and the author of The Manufacturer’s Public Relations and Media Guide. Cutler as is a regular contributing editor dozens of leading manufacturing magazines.

The Manufacturing PR Advantage™ program will profile U.S. manufacturer using 90 day aggressive media outreach strategy. Associations working with TR Cutler, Inc. will receive significant rebates for the fees their members pay to participate in the program.

TR Cutler, Inc. Cutler, who has worked with dozens of manufacturing associations, recognized that membership revenue was not self-sustaining and many local PR firms simply lack the expertise or media relationships in the manufacturing sector. Cutler says, “Everyone wins: the manufacturing association looking to drive additional operating revenue, the manufacturer who wants to see immediate and direct results from an aggressive PR campaign, and TR Cutler, Inc. There is also another “win” – people will learn about the amazing and fantastic manufacturing being done by thousands of American manufacturers.

According to Dean Schmidt, the Affinity Program Manager for TR Cutler, Inc, “The 90-day campaign will drive traffic to a client's website, and increase product and company awareness, and quantify increased sales. Most manufacturers companies have never conducted an aggressive public relations campaign, this program will allow them to get their feet wet using a very affordable methodology."" Manufacturing Associations which have not yet participated in the Manufacturing 2006 Affinity campaign are encouraged to enroll no later than September 1, 2005.

Thomas R. Cutler President & CEO TR Cutler, Inc. www.trcutlerinc.com 954-486-7562/888-902-0300

###

About the author: Professional Marketing Firm

Sunday, November 26, 2006

Marketing Operations Elevates Communications & PR Pros

Author: Gary Katz

Is your marketing department taking advantage of MOM and MRM? Do you have BAM and DAM systems in place? Do you know how to measure NPV? Do you even know what I'm talking about?

If so, you may not be a ""Quant"" (a marketing scientist or specialist in marketing analytics) but you're certainly ready to seize a leadership role and spur your company into the new world of Marketing Operations.

Marketing Operations (AKA MOM or Marketing Operations Management) seeks to improve performance and measure ROI through sustainable processes, best practices and clearly-defined metrics. Admired technology companies (like Intel, IBM and Adobe) are hiring VP or director-level individuals to refine and fine-tune their marketing organizations to run with an operational focus. Market research firms like Gartner and Forrester are also rolling out new research services with a heavy focus on Marketing Operations. And the first U.S. conference on Marketing Operations was held in New York this past May.

Marketing operations tackles:

(1) measuring the performance of marketing effectiveness; (2) ensuring appropriate marketing organization; (3) deploying marketing processes, tools and infrastructure; (4) managing marketing skill development; and (5) building a sense of community across the marketing discipline.

Why should you care?

For starters, Marketing Operations is a great vehicle for becoming more strategic and less buried in task. It equips you to talk the language that C-level executives appreciate, take control of your destiny and ultimately become more valuable to your organizations. Best of all, you can address head-on the issues that affect you directly and also represent corporate America's biggest challenges, including how to:

• define meaningful success metrics from which performance can be measured (one type of measure, NPV or Net Present Value, calculates the present value of an investment's future net cash flows minus the initial investment); • optimally leverage resources in increasingly thinner marketing departments (MRM or Marketing Resource Management focuses on workflow, role definition, project management, planning, budgeting and other resource allocation strategies); • more effectively manage shared knowledge so insight is retained even after key employees move on, enabling more informed decision-making (knowledge management strategies include BAM or Brand Asset Management, and DAM or Digital Asset Management); and perhaps most importantly • replicate successful marketing programs so marketing best practices are institutionalized (and you aren't).

About the author: Gary M. Katz, APR, is president and CEO of CommPros Group (www.commprosgroup.com), a Santa-Clara, Calif.-based firm that provides marketing operations services to help companies leverage their marketing investment, plus a variety of outsourced marketing program management services to support lean marketing departments.

Manufacturer 2006: The Year Manufacturers Discover PR

Author: Thomas Cutler

TR Cutler, Inc. (www.trcutlerinc.com) is the Public Relations firm specializing in PR for the manufacturing community worldwide. In conjunction with a new affinity PR program exclusively offered through manufacturing trade associations, CEO, Thomas R. Cutler, announced the year-long PR program, Manufacturing 2006. According to Cutler, “We are going to use the full force of Manufacturing Media Consortium™, more than 2000 journalists writing about trends in the manufacturing sector, to tell the stories of thousands of American Manufacturers.” Cutler is considered the nation’s leading manufacturing journalist writing hundreds of feature articles each year and the author of The Manufacturer’s Public Relations and Media Guide. Cutler as is a regular contributing editor dozens of leading manufacturing magazines.

The Manufacturing PR Advantage™ program will profile U.S. manufacturer using 90 day aggressive media outreach strategy. Associations working with TR Cutler, Inc. will receive significant rebates for the fees their members pay to participate in the program. TR Cutler, Inc. Cutler, who has worked with dozens of manufacturing associations, recognized that membership revenue was not self-sustaining and many local PR firms simply lack the expertise or media relationships in the manufacturing sector. Cutler says, “Everyone wins: the manufacturing association looking to drive additional operating revenue, the manufacturer who wants to see immediate and direct results from an aggressive PR campaign, and TR Cutler, Inc. There is also another “win” – people will learn about the amazing and fantastic manufacturing being done by thousands of American manufacturers.

According to Dean Schmidt, the Affinity Program Manager for TR Cutler, Inc, “The 90-day campaign will drive traffic to a client's website, and increase product and company awareness, and quantify increased sales. Most manufacturers companies have never conducted an aggressive public relations campaign, this program will allow them to get their feet wet using a very affordable methodology."" Manufacturing Associations which have not yet participated in the Manufacturing 2006 Affinity campaign are encouraged to enroll no later than September 1, 2005.

Thomas R. Cutler President & CEO TR Cutler, Inc. www.trcutlerinc.com 954-486-7562/888-902-0300

About the author: Professional Marketing Firm

The Best PR Has to Offer Managers

Author: Robert A. Kelly

The Best PR Has to Offer Managers

How cool is this? You’re a business, non-profit or association manager. You decide to get serious about your public relations and shift the spotlight away from communications tactics. You implement an action blueprint that (1), helps you persuade your key external stakeholders to your way of thinking. And then (2), helps move them to take actions that lead to your success as a department, division or subsidiary manager.

It comes into sharper focus when that public relations blueprint helps deliver target audience behaviors like new waves of prospects buzzing around, more qualified calls about strategic alliances, a jump up in repeat purchases, a boost in the number of engineering consultants specifying your products or services, and even increased membership applications and contributions.

What is that blueprint, anyway? Try this: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

As I’ve said many times in the past about that fundamental premise of public relations, it shines the PR spotlight directly on those outside groups of people with a large say about how successful a manager is going to be – namely, it targets his or her most important external audiences.

But you need the PR folks assigned to your unit to buy into the program and shift their priorities from communications tactics to a workable, comprehensive plan like this one designed to deliver those key, outside audience behaviors.

Behaviors, by the way, that obviously help or hinder a manager in achieving his or her operating objectives.

The real work for you as the department, division or subsidiary manager starts by listing all your key external audiences in priority order so that you initially focus your resources on that number one audience.

Next step is answering the question, what do members of that audience think about your organization? Short of spending big money on professional survey counsel, you and your PR team can/should/must interact with those members by asking questions such as “What, if anything, do you think about us? Have you ever dealt with our people? Were you pleased with the experience? Have you heard other comments about our organization?”

At each step in this perception monitoring drill, you and your team must watch carefully for negatives like false assumptions, rumors, misconceptions and inaccurate statements. In other words, negativities that might turn into target audience behaviors that could really damage your operation.

The monitoring data you collect is the stuff of your public relations goal. For example, stifle the rumor, straighten out the misconception, turn around the false assumption, or make that inaccuracy accurate.

However, managers know that achieving any goal demands the right supporting strategy to show you how to reach it. Considering the workload, you’ll be glad to know that opinion/ perception matters allow just three strategy choices: create perception where there isn’t any, change existing perception, or reinforce it. But be alert to the need to select a strategy that directly complements your public relations goal.

The real burden of this PR problem solving sequence rests with the actual message you use to communicate your corrective facts to your target audience. This is where the public relations heavy lifting takes aim at altering individual perception among your target audience population.

First and foremost, your message must be clear, persuasive and carefully factual if it is to nudge perception/opinion in your direction and lead directly to those behaviors you desire. And it will do so only if your message is both believable and compelling. Which suggests that it be vetted prior to release by a variety of individuals to insure that it measures up to these standards.

You’re in luck because you will benefit from a long list of communications tactics to help carry your message to the eyes and ears of members of your target audience. The list includes tactics like speeches, special events, media interviews and newsletters as well as press releases, customer briefings, facility tours, emails and quite a few others. Only caution here is, research each tactic carefully to be certain it has a record of reaching people just like those who make up your target audience.

Fortunately, things can always be accelerated by adding more high- impact communications tactics, increasing their frequencies and fine-tuning your message.

Answering the opening question, using a public relations blueprint of this nature can be extremely “cool.” Especially when you, as a unit manager for a business, non-profit or association, take these steps to help persuade your key outside stakeholders to your way of thinking, then help move them to take actions that lead to your managerial success.

In my view, that IS the best PR has to offer managers.

end

About the author: Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

Incredible power of the press release service

Author: Peter Finers

However large your company might be whatever niche of the market it operates in and whatever services or products it provides, it should always stay in touch with the public. Even if the company has large pool of steadfast and reliable customers, it nevertheless bound from time to time to inform them about the latest developments in the company. Nowadays people tend to regard advertisement as oversimplified and exaggerated statement. Only few of them really believe in the text they see on the billboards. How their trust, their confidence can be won? What measures should be taken by the company to gain their attention?

The answer is simple-the company should cre ate press release . A press release is a short (usually not more than one page) informative letter that provides the reader with information on the latest newsworthy developments in your company. It must contain your address as well as the name of the company; the first paragraph of the press release should answer several questions, the most important of which are what, where, when. By creating press releases the company can gain the attention of mass media representatives. Journalists, correspondents, editors and commentators are trusted; the public is inclined to listen to their points of view as people hold the belief that they express independent and impartial opinions. However, wr iting press release is not composing another advertisement; rather one should focus on some newsworthy event that should be revealed to the public. If you have written and composed press release and it looks more like an advertisement try to rewrite it until it looks like an informative article in the newspaper, magazine or scientific journal.

What can be gained by this? Even as the companies frequently write and publish press releases only few people in my experience really understand the benefits of the pres releases. By publishing them you get the maximum exposure of you company. Wherever advertisement might cost you much energy, skills and certainly money, the writing of the press releases is one of the most effective, custom-oriented and cost-effective marketing tools. Even the giants of the business publish press releases from time to time, and it imperative for the new starters to get maximum possible exposure for their businesses. One should remember that it is extremely difficult to survive in today's highly competitive and ever-changing environment without it.

Killer-Content.com - Web copywriting services

About the author: Peter Finers is a senior copywriter at Killer-Content.com He has several years of experience as copywriter and has completed several important projects for different companies.

Any PR Is Good PR

Author: Dan Brown

- your press release should sound like news, not an ad

- you should only send your press release to the media related to the topic of your press release - keep your press release one page in length

- your header, contact information and release date should be at the top of your press release - use short sentences and double space in between sentences

- your header and first few sentences should capture the readers attention

- you should tell a story and briefly mention your business, product or service in the body of the press release

- proofread your press release many times. Look for grammar and spelling mistakes. Another reason entrepreneurs ignore promoting their online business with press releases is because they don't know what's newsworthy. Here are 16 online business press release ideas:

- new products or services you're offering on your web site. - the results of an online survey or poll you've completed - a virtual trade show or seminar you're hosting. - a free chat room class you're teaching

- your opening of a new web site

- an online award your business or web site has won

- a free e-mail newsletter you're publishing - new online products or services you're giving away - an online business association or club you're starting - a famous person that's endorsing your business - a major joint venture you're doing with another business - a new book or e-book you wrote - an expert or celebrity who's speaking in your chat room - a fundraising event you're doing at your web site - a new contest or sweepstakes you're having at your site - major sponsorships you're doing online You can get other press release writing tips and ideas by reading other businesses press releases, reading how to publications, talking to experts and visiting other media web sites. I hope this article persuades and helps you to promote your business through press releases.

About the author: Author Dan Brown has been active in internet marketing for the past 4 years. Dan currently is working with the Zabang search engine introducing their new affiliate program which is due out Nov, 2005. http://www.zabangaffiliate.com/

Saturday, November 25, 2006

Free Press Release: Submit Press Release Distribution

Author: Dylan

The easiest way to find out what a particular reporter prefers is simply by asking. You can make a phone call and find out for sure what the best method of delivery will be. This also gives you an opportunity to give the person a ""heads up"" that they will be receiving a press release from you.

This isn't the same as following up (which as mentioned earlier, you shouldn't do), and people won't get annoyed so long as you don't start trying to convince them over the phone that your press release is a ""must read.""

Stay professional and be confident that if you have followed the steps outlined above, chances are you will get a positive response.

Quick Tip: Should you decide to send your press release in e-mail format, send it directly in the body of the e-mail. Do not send attachments! Many people won't even bother opening them, and some e-mail programs will delete them automatically.

Should you decide that fax. or snail mail is the best choice, make sure that you use a legible font. There is absolutely no need to use fancy, ornate fonts. A clear and easy-to-read lettering will be best.

And if you are mailing your press release, don't fold the paper like it is a letter. Make sure that the first thing the reporter will see is your heading and headline. This will let them know right away what they are dealing with.

Final Thoughts:

If you find yourself tempted to stray from these basic rules for formatting your press release, take a moment to think about the over-tired, over-worked reporter who will be reading it. Their time is limited, their patience is short, and their garbage can is close at hand.

Press releases can be an extremely powerful marketing tool if:

1) You strategically plan your angle so that it's interesting and unique, 2) Your message is short, sweet, and to the point, and 3) Your formatting adheres to industry standards.

4) To submit your free press release to media contacts - http://www.media-press-release.com

5. Choose a good web hosting - http://www.hostcube.co.uk

If you can successfully combine these three key things, then you'll capture media attention that can easily swing your sales - and public awareness of your business - into high gear.

About the author: 2006 copyright article. ONLINE MEDIA PRESS RELEASE, media contacts at http://www.media-press- release.com , hosting at http://www.hostcube.co.uk

Industrial, Manufacturing, and Distribution Associations to Offer PR Services by TR Cutler, Inc.

Author: Thomas Cutler

Manufacturer neglect, prompted the firm's development and launch of the intensive Manufacturing PR Media Blitz' program, a 90—day program allowing even very small manufacturers to tiptoe into the public relations arena driving quantifiable and measurable impacts.

""Manufacturers spent the past fifteen years becoming lean, efficient, and highly competitive while completely ignoring their marketing and public relations efforts,"" according to Thomas R. Cutler, the nation's leading manufacturing journalist and CEO of TR Cutler, Inc. (www.trcutlerinc.com) based in Ft. Lauderdale, Florida.

According to Dean Schmidt, Vice President of the Affinity Program for TR Cutler, Inc., ""We had to find a way for manufacturers to rapidly experience ROI from an aggressive PR campaign. 45 press releases in 90 days generates extraordinary traffic to manufacturers' websites and optimizes search engine rankings."" Schmidt acknowledged that new website traffic from potential customers often helps to quickly identify missing ""call-to-action"" messages and results in revised or updated websites.

Schmidt also noted, ""With almost nine out of ten manufacturers employing less than fifty employees, tight margins, global competitiveness, and enticing spending alternatives, PR is often relegated to the ""back burner.""

Cutler developed the PR Advantage Affinity program for manufacturing associations' members. TR Cutler suggested that, ""Due to our leadership role in the manufacturing public relations arena, we have decided to introduce a program that will allow manufacturing associations to offer their members deeply discounted PR services starting in September 2005. There is no cost for the manufacturing associations to participate in the program and offer these deeply discounted PR services to their members.""

In early Q3, Cutler conducted the largest North American manufacturer survey about anticipated marketing budgets in 2006. Statistically significant findings indicated that nearly two-thirds (64%) of the manufacturers surveyed anticipate a dramatic increase in PR budgets of 50% above 2005 levels; travel, print advertising, tradeshow exhibiting, and direct mail each revealed a 30% decrease in 2006 marketing versus 2005.

TR Cutler 954-486-7562 www.trcutlerinc.com trcutler@trcutlerinc.com

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About the author: Professional Marketing Firm

Not Getting the PR Results You Want?

Author: Robert A. Kelly

Not Getting the PR Results You Want?

The reason might be this simple: as a business, non-profit or association manager, you’re too focused on communi- cations tactics and not on a workable blueprint for dealing with those important outside audiences whose behaviors most affect your department, division or subsidiary.

If this sounds familiar, the blueprint I refer to provides the tools required to persuade those key external stakeholders to your way of thinking. Then, hopefully, move them to take actions that lead to your success.

A blueprint, say, like this one: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

And, by the way, this is a blueprint that can produce behaviors such as more prospects interested in your services or products, more proposals for joint ventures and strategic alliances, more frequent repeat purchases, or fresh, new capital contributions and membership applications.

If this is something you wish to pursue, the next move is yours. For example, take the time to enlist those public relations people assigned to your unit in a brand-new push to find out once and for all what those outside audiences – those with behaviors that actually affect your organization – really think about you.

That’s where the rubber meets the road because target audience perceptions inevitably lead to behaviors that will either hinder or help you in reaching your objectives.

So, let’s assume you and your PR team decide to prioritize your outside audiences, then monitor the perceptions of members of the #1 target audience on your list.

Here’s the first “fork in the road.” You can use your PR professionals – who after all are in the perception and behavior business – to interact with target audience members by asking a lot of questions. For instance, “What do you know about us? Have you ever had dealings with our organization? Was it, or they, satisfactory?”

Or, if you have access to an ample budget, you can engage the services of a professional survey firm to handle the perception monitoring chore for you. Keep in mind, however, that this activity is central to the success of a public relations effort.

Either way, the data assembled by this drill is the raw material used to create your public relations goal. And that goal might call for clearing up a troublesome misconception, fixing a serious inaccuracy or killing that budding rumor dead as a doornail.

But reaching that goal is another story. You need a strategy to show you the way, and when it comes to perceptions and opinion, there are only three strategies from which to choose: change existing opinion/perception, create it where none exists, or reinforce the perception. Trick is, be certain the strategy you select is a natural fit with your new public relations goal. For example, if you discovered a really negative perception among members of your target audience, you certainly wouldn’t choose the “reinforce” strategy.

But the real “beast of burden” in this PR problem solving sequence is the message you will use to alter the offending perception you turned up during your audience monitoring drill. This is one message that must be very well written, clear as crystal, and supported by compelling and believable facts if it is to alter what some of your target audience members believe. In this way, the message can nudge perception in your direction, lead to the behaviors you have in mind, and help you achieve your unit objectives.

Final challenge? Get that message to the eyes and ears of members of your target audience. And that means selecting and employing the right communications tactics from the wide choice available to you. You can use personal contacts, special events, media interviews and speeches. Or, you might select from among news announcements, facility tours, newsletters, brochures, audience briefings and so many others. But be certain that the tactics you choose have a record of reaching people like the members of your target audience.

Soon, however, questions will be asked as to how the new public relations effort is faring. In other words, “Are we getting the PR results we want?”

A fair question and one that can be fairly answered by returning to the field for a follow up monitoring session. Once again, you as the manager, and/or your PR support staff, must ask questions similar to those you asked during your earlier benchmark perception monitoring session.

The difference now? You want to see evidence that your perception monitoring, your public relations goal and strategy as well as your carefully crafted corrective message and communications tactics have actually altered the offending perception as you planned.

Should results not come fast enough, additional communications tactics can be added, and their frequencies increased.

Bottom line: as the department, division or subsidiary manager for a business, non-profit or association, if the primary focus of your public relations effort is tactics, you are well-advised to make a shift in favor of this kind of workable PR blueprint that gives you the best chance of achieving your unit’s operating objectives.

end

Bob Kelly counsels, writes and speaks to managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com

About the author: None